--- title: "Contact Us" url: "https://stjosephshartlepool.bhcet.org.uk/contact" school: "St. Joseph's Catholic Primary School" --- **Tel:** 01429 272747 **Email:** admin@stjosephshartlepool.bhcet.org.uk # Contact Us [Embedded content](https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2306.530511359576!2d-1.2090467231345334!3d54.6826914739022!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x487ef38fad1cc645%3A0xe7d55aaef731d956!2sSt%20Joseph's%20Catholic%20Primary%20School!5e0!3m2!1sen!2sen!4v1683729808388!5m2!1sen!2sen) Mrs D Hargreaves Headteacher **Chair of Governors** Mr Dave Tindall St. Joseph's Catholic Primary School, Musgrave Walk, (off Tower Street) Hartlepool. TS24 7HT **Tel:** 01429 272747 ### **Contacting us regarding a complaint** Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed: - Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. - If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. - If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. If you have a complaint or concern relating to trees, kindly refer to the [guidance ](https://files.schudio.com/bishop-hogarth-catholic-education-trust/files/documents/Trees_on_School_Land_Advice.pdf)before making contact. ### St. Joseph's Catholic Primary School Musgrave Walk, (off Tower Street) Hartlepool TS24 7HT 01429 272747 ## Submit Enquiry Online ### WE ARE ST JOSEPH'S - [About Us](https://stjosephshartlepool.bhcet.org.uk/about-us/welcome-message-from-head-teacher) - [Welcome Message from Head Teacher](https://stjosephshartlepool.bhcet.org.uk/about-us/welcome-message-from-head-teacher) - [Mission Statement](https://stjosephshartlepool.bhcet.org.uk/mission-statement) - [Ethos and Values](https://stjosephshartlepool.bhcet.org.uk/about-us/ethos-and-values) - [Bishop Hogarth Catholic Education Trust](https://bhcet.org.uk/) - [Hear from Our Pupils](https://stjosephshartlepool.bhcet.org.uk/about-us/hear-from-our-pupils) - [Our Performance](https://www.compare-school-performance.service.gov.uk/school/148366/st-joseph's-catholic-primary-school%2c-hartlepool) - [Our Outcomes](https://stjosephshartlepool.bhcet.org.uk/our-outcomes) - [Vacancies](https://stjosephshartlepool.bhcet.org.uk/vacancies) - [Contact Us](https://stjosephshartlepool.bhcet.org.uk/contact) - [School Prospectus](https://stjosephshartlepool.bhcet.org.uk/school-prospectus) - [Catholic Life](https://liturgy.bhcet.org.uk/) - [Governance](https://stjosephshartlepool.bhcet.org.uk/governance) ![St. Joseph's Catholic Primary School](https://files.schudio.com/st-joseph-s-catholic-primary-school-hartlepool-2/images/logo/Bishop_Hogarth_and_Hexham_Logo_new_(1).png) ### St. Joseph's Catholic Primary School Musgrave Walk, (off Tower Street) Hartlepool TS24 7HT 01429 272747 - [Online Payments](https://www.mychildatschool.com/MCAS/MCSParentLogin) - [Teams FAQs](https://bhcet.org.uk/information/teams-faqs/) - [Office 365](https://outlook.office365.com/carmel.org.uk) - [Remote Access](https://remote.carmel.org.uk/) - [Liturgy](https://liturgy.bhcet.org.uk/) ### Social Media - [Facebook](https://www.facebook.com/stjosephshartlepool) - [Instagram](https://www.instagram.com/stjosephs_hartlepool/) ### Translation ### Office 365 [Sign in to Office 365](https://outlook.office.com/) © Copyright 2025–2026 St. Joseph's Catholic Primary School School & Trust Websites by [ ![Schudio logo](https://stjosephshartlepool.bhcet.org.uk/img/logo/light.png) ](https://www.schudio.com/)